199bd's Privacy Policy

199bd ("we", "our") is a trusted online gaming platform in Bangladesh. The privacy and security of the information you provide while using our website is our highest priority. This privacy policy will tell you what types of information we collect, why we collect it, how we use it, and what steps we take to protect your information.

This policy applies to all services and products on the 199bd.lat website. By using our platform, you will be considered to have agreed to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.

Types of Information Collected

We collect two types of information — information you provide directly to us, and information collected automatically through your use of the site.

1.1 Directly Provided Information

When you create an account at 199bd or contact us, you may provide the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID card or passport details (for identity verification)
• Financial transaction details (bKash, Nagad, Rocket or Upay number)
• Messages and complaints sent to customer support

1.2 Automatically Collected Information

When you use our platform, some information is collected automatically:

• IP address and device type
• Browser type and operating system
• Date, time, and duration of site access
• Information about the pages you have visited
• Information collected through cookies and similar technologies
• Gaming activity and transaction history

Purpose of Information Use

199bd uses your information only for legitimate and necessary purposes. We use your information for the following:

• To create accounts and verify identity — only those aged 21 or above may register
• To process financial transactions including deposits and withdrawals
• To provide customer support and resolve questions and complaints
• To prevent fraud, money laundering, and illegal activity
• To ensure the security and functionality of the platform
• To operate responsible gaming programs
• To meet applicable legal obligations
• To improve user experience and analyze the site

We do not sell your personal information to any advertisers or third parties for marketing purposes. The protection of your information at 199bd is central to our business values.

Information Sharing and Disclosure

We may share your personal information with third parties in limited and controlled circumstances.

3.1 Service Providers

Trusted service providers that assist in operating our platform — such as payment processors, technology support providers, and security verification providers — may access your information only as needed for their own tasks. They may not use your information for any other purpose.

3.2 Legal Obligations

We may disclose necessary information in response to valid requests from legal authorities, court orders, or to fulfill applicable legal obligations. In such cases we will provide only the minimum information required.

3.3 Business Transfer

If 199bd's business is merged or transferred in the future, your information may pass as part of the transferred assets. However, the new owner will be bound to comply with the terms of this privacy policy.

Methods of Information Protection

199bd takes industry-standard technical and organizational measures to ensure the security of your information.

• SSL Encryption: All data transmissions are encrypted using SSL (Secure Socket Layer) technology.
• Secure Servers: Your personal information is stored on secure and controlled servers.
• Access Control: Only authorized staff may access your information for specific purposes.
• Regular Audits: Our security systems are regularly reviewed and updated.
• Two-Factor Authentication: An additional security layer is active when accessing your account.
• Trained Team: Our staff are trained in data protection and are bound by confidentiality agreements.

Although we strive to ensure the highest level of security, it is not possible to guarantee that data transmission over the internet is completely secure. Therefore, keeping your account password private and not sharing it with others is also your own responsibility.

Cookies Policy

199bd uses cookies and similar tracking technologies that improve our site's performance and provide you with a better experience.

5.1 Types of Cookies

• Essential Cookies: Required for the core functions of the site, such as maintaining login sessions.
• Functionality Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Collect aggregated data to understand how users use the site.

5.2 Cookie Control

You can accept or reject cookies by changing your browser settings. However, disabling essential cookies may cause some site functions to not work properly.

Information Retention Period

We retain your personal information for as long as it is needed to fulfill the purpose for which it was collected, or as required to meet legal obligations.

• Information for active accounts is retained for as long as the account remains open.
• Financial transaction records may be kept for a specified period after account closure in accordance with legal requirements.
• Customer support messages are retained for a reasonable period after the relevant matter is resolved.
• Once no longer needed, information is securely deleted or anonymized.

Your Rights

As a user of the 199bd platform, you have certain fundamental rights regarding your own information:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You can request that incorrect or incomplete information be corrected.
• Right to Erasure: In certain circumstances you can request that your information be deleted.
• Right to Restrict Processing: In some cases you can request that the processing of your information be limited.
• Right to Object: You can object to the use of your information for specific purposes.
• Right to Data Portability: You can request to receive your information in a structured format.

To exercise these rights, please contact our customer support team. We will respond to your request as quickly as possible within legal limits.

Please note that deleting certain information or restricting its processing may mean you are no longer able to use some of our services.

Protection of Minor Users

199bd is for those aged 21 or above only. We do not knowingly collect any personal information from minors. If we become aware that a minor has registered on our platform, their account will be closed immediately and the relevant information will be deleted.

If you believe that a minor has registered on our platform, please contact us so that we can take prompt action.

Third-Party Links and Services

Our platform may contain links to third-party websites. 199bd is not responsible for the privacy policies or practices of these third parties. When you leave our site and visit another site, that site's privacy policy will apply. You are advised to read the policies of those sites carefully.

Our game providers — such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe — operate their own privacy policies. The applicable provider's policy may also be relevant while playing games.

Changes to the Policy

Our services and legal environment may change over time. 199bd reserves the right to update this privacy policy as needed.

• If any significant changes are made, we will notify you by email or through a notice on the platform.
• The date of the updated policy will be noted at the top of this page in the "Last updated" section.
• Continuing to use the site after changes have been made will be considered as your agreement to the new policy.
• For major changes, we may arrange to re-confirm your consent.

You are advised to visit this page regularly to stay informed about the latest policy.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. The 199bd customer support team is ready to serve you 24 hours a day, seven days a week.

After receiving a privacy-related request, we will respond as quickly as possible. Requests will be fulfilled after your identity has been verified.